VOLT Bikes, the London-based electric bicycle manufacturer founded by brothers James and Lyle Metcalfe, has been honoured with two prestigious accolades at the 2026 HSBC UK & FSB Small Business Growth Awards. The company was named National Family Business of the Year and received the HSBC Customer Champion Award, recognising its unwavering commitment to exceptional customer service. (voltbikes.co.uk)
Organised by HSBC UK in partnership with the Federation of Small Businesses (FSB), the awards attracted nearly 3,000 entries from businesses across the UK. The winners were announced at a gala ceremony at The Savoy in London, hosted by Dragons’ Den entrepreneur Sara Davies MBE. (voltbikes.co.uk)
Founded in 2011, VOLT has evolved from a family start-up into one of the UK’s leading electric bike brands. The company designs and assembles its award-winning electric bikes in Buckinghamshire and has supplied more than 30,000 e-bikes across the UK. (voltbikes.co.uk)
With a mission to electrify UK cycling and accelerate the adoption of healthier and more sustainable forms of transport, VOLT continues to champion greener mobility through high-quality electric bikes. (voltbikes.co.uk)
James Metcalfe, Co-Founder and CEO of VOLT Bikes, expressed his pride in the achievements:
“Winning this award is an incredibly proud moment for all of us at VOLT. As a family business, we’ve always believed that staying true to our values—quality, trust, innovation, and genuinely caring about our customers—is what creates long-term success. To receive this recognition from HSBC UK and the FSB is a huge honour for our entire team.” (voltbikes.co.uk)
The HSBC UK & FSB Small Business Growth Awards celebrate exceptional businesses demonstrating innovation, resilience, growth, and positive community impact across the UK. VOLT’s recognition underscores its dedication to these principles and its significant contribution to the UK’s electric mobility landscape. (voltbikes.co.uk)
For more information about VOLT Bikes and their range of electric bicycles, visit their official website. (voltbikes.co.uk)